Support

For support requests, questions, or feedback, email support@canacia.com.

We aim to respond within 2 business days. Please include your app version and device information when reporting issues.

Canacia is currently in beta for Android. Access is being rolled out in controlled batches.

iOS availability will be announced through the website and product update channels.

The app and website are available in English, German, and Turkish.

Support inquiries can be submitted in any of these languages.

Beta invitations are issued in controlled batches. If you have registered for beta access, you will be notified by email when access is available for your region.

If you have not yet registered, you can do so on the homepage.

Do I need an account? No. The app works in guest mode without an account. An account is only needed for cloud sync.

How do I delete my account? Use the delete account option in the app's account and privacy settings, or email support@canacia.com. See the Account Deletion page for details.

Is my data stored on my device? Yes. Canacia is local-first. Data stays on your device unless you enable cloud sync.

What does Rasta do? Rasta is the diagnostic system that evaluates your case photos alongside grow context to identify probable stress causes and generate follow-up plans.

Privacy Policy — how we handle your data.

Terms of Service — terms of use for the website and app.

Account Deletion — how to delete your account and data.