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Legal

Terms of Service

These Terms govern your access to and use of the Canacia website, the Canacia mobile application, and related services. They form a binding agreement between you and Canacia. Please read them carefully.

Last updated: May 7, 2026

1. Eligibility

You must be at least 18 years of age to access or use the Canacia website (the "Website") or the Canacia mobile application (the "App", and together with the Website, the "Service"). By accessing or using the Service, you represent and warrant that you are at least 18 years of age, that you have the legal capacity to enter into a binding agreement, and that you have not previously been prohibited from using the Service.

If you are accessing or using the Service on behalf of a legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case "you" refers to that entity.

We reserve the right to refuse the Service to any person at our discretion and, in particular, to suspend access where we have reasonable grounds to believe that the eligibility requirements are not met.

2. Agreement and acceptance

These Terms, together with the Privacy Policy and any additional terms expressly incorporated by reference (the "Agreement"), constitute the entire agreement between you and Bektaş Albayrak, a natural person currently resident in Berlin, Federal Republic of Germany, operating the Canacia project in his individual capacity (no separate legal entity has been formed at this time) ("Canacia", "we", "us", "our").

By creating an account, installing the App, accessing the Website, joining the beta waitlist, or otherwise using the Service, you acknowledge that you have read these Terms and agree to be bound by them. If you do not agree to any provision of these Terms, you must not access or use the Service.

If any term of the Agreement conflicts with a separately-signed agreement between you and Canacia, the separately-signed agreement controls to the extent of the conflict.

3. Lawful use and your responsibility

Canacia is a general-purpose intelligent cultivation operating system. You are solely responsible for ensuring that the cultivation activity you carry out, and your use of the Service in connection with that activity, complies with all applicable laws, regulations, ordinances, licensing regimes, and permits in the jurisdiction where you are located, where the cultivation occurs, and where any other relevant party is located.

Canacia does not authorize, encourage, induce, or facilitate any unlawful conduct. The Service is intended only for use in jurisdictions in which the cultivation activity you intend to conduct is legal, and only to the extent permitted by the applicable legal framework (including any registration, licensing, quantity, location, or sale-restriction requirements).

You expressly acknowledge that the legal status of plant cultivation activity varies materially by jurisdiction and over time, and that nothing in these Terms or in any output of the Service constitutes legal advice. You are advised to consult independent local counsel before commencing or continuing any regulated cultivation activity. We disclaim all responsibility for any use of the Service that violates law applicable to you, and you bear sole responsibility for any consequences arising from such use.

4. The Service

Canacia is offered as an intelligent cultivation operating system that combines local-first record-keeping with AI-assisted decision support. Core features include plant stress diagnosis from photographs and contextual grow data, feed and irrigation guidance, structured action planning and follow-up, and a cumulative plant timeline.

The Website provides product information, beta-access registration, and support resources. The App is the primary surface for the operational features described above.

We may modify, add, remove, suspend, or discontinue features, supported platforms, integrations, languages, or other elements of the Service at our discretion, with or without notice, where such modification does not materially diminish the core functionality you have already paid for. The Service is offered free of charge during the beta period (Section 5); we do not currently charge a fee.

5. Beta and early access

The Service is provided on a beta or early-access basis. You acknowledge and agree that beta features may be incomplete, may contain defects, may behave inconsistently, may be subject to change without notice, and may be removed or replaced at any time.

Registration on the beta waitlist does not entitle you to immediate access or to access on a specific timeline. Invitations are issued in controlled batches at our discretion.

You agree to use the beta version at your own risk, to back up your important data independently, and to report defects through the in-app feedback channel or to support@canacia.com. We may use de-identified beta-usage signals to improve the Service in accordance with the Privacy Policy.

Notwithstanding any other provision of these Terms, our liability arising out of or in connection with your use of beta features is limited to the maximum extent permitted by law.

6. Accounts and account security

The App may be used in guest mode without an account; a number of features (including cloud synchronization across devices) require account creation. We use passwordless authentication (magic-link or one-time-code flows); you are responsible for maintaining the security of the email account associated with your Canacia account and the device(s) on which the App is installed.

You agree to provide accurate and current information when creating your account, to maintain the security of your authentication tokens and any one-time codes, to notify us promptly of any unauthorized access at security@canacia.com, and to take responsibility for all activity occurring under your account.

You may delete your account at any time through the App's account-management settings or by sending a written request to support@canacia.com. Account deletion is governed by the Account Deletion page and the Privacy Policy.

7. User content and license

You retain all rights, title, and interest in and to the cultivation data, photographs, voice recordings, conversational text, and other content you create, upload, or transmit through the Service ("User Content"). We do not claim ownership of User Content.

You hereby grant Canacia a worldwide, non-exclusive, royalty-free, limited license to host, copy, transmit, process, transcribe, analyze, and display User Content solely as necessary to operate, secure, and improve the Service for you, including by routing User Content to the AI sub-processors identified in the Privacy Policy. The license terminates when the underlying User Content is deleted from our systems, subject to short-term backup retention as described in the Privacy Policy.

We do not use your User Content to train any third-party advertising system, and we do not provide your User Content to third parties for their own marketing or commercial purposes. The AI sub-processors we engage do not, on the basis of their public terms applicable to API usage, train their models on User Content; see Sections 6 and 7 of the Privacy Policy.

You represent and warrant that you have all rights necessary to grant the license above, that User Content does not infringe the intellectual-property, privacy, or other rights of any third party, and that User Content does not violate applicable law. Photographs that include identifiable individuals require those individuals' consent before submission.

8. Acceptable use

You agree not to: (a) violate any applicable law or regulation in connection with your use of the Service; (b) use the Service to facilitate the sale, purchase, distribution, exchange, transport, or commercial supply of any controlled substance to any person, or to coordinate any activity that is unlawful in the jurisdiction in which you are located; (c) interfere with or disrupt the integrity or performance of the Service or the data contained therein; (d) attempt to gain unauthorized access to the Service or its related systems; (e) reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code of any portion of the Service except to the extent such restriction is prohibited by law; (f) use any robot, scraper, or other automated means to access the Service for any purpose without our express written permission; (g) submit content that is unlawful, deceptive, harassing, defamatory, or that infringes the rights of others; (h) attempt to circumvent security or rate-limiting measures, including measures designed to prevent abuse of AI-assisted features; or (i) use the Service to develop a competing product, to extract training data for a competing model, or to evaluate the Service for benchmarking purposes without our prior written consent.

Violation of this Section 8 may result in immediate suspension or termination of access without notice, in addition to any other remedies available to us under these Terms or at law.

9. Geographic availability

The Service is intended for distribution in selected jurisdictions through the Apple App Store and Google Play. Availability is limited based on regional regulations, sanctions and export-control laws, and our commercial roll-out plan. The mere availability of the App in a particular store region does not constitute a representation that the cultivation activity you intend to conduct is legal in that region; the responsibility under Section 3 remains with you.

You may not access or use the Service from any jurisdiction subject to comprehensive economic sanctions imposed by the United Nations, the European Union, the United Kingdom, the United States, or the Republic of Türkiye, or where the cultivation activity you would conduct is unlawful.

10. Intellectual property

All right, title, and interest in and to the Website, the App, our brand assets (including the names "Canacia" and "Rasta"), our user interface, our diagnostic system, our prompts and AI orchestration, and all related materials, including all derivative works (collectively, the "Canacia IP"), are and remain the exclusive property of Canacia or its licensors, protected by copyright, trademark, trade-secret, and other intellectual-property laws.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your personal or internal cultivation operations. No other right or license is granted by implication or estoppel.

Feedback you provide about the Service (suggestions, ideas, defect reports) may be used by us without restriction; you grant us a worldwide, perpetual, irrevocable, royalty-free license to use such feedback for any purpose without obligation to you.

11. AI-assisted guidance — informational only

Outputs generated by the Service through AI sub-processors — including diagnostic suggestions, ranked probable causes, feed and irrigation guidance, action plans, and conversational responses — are informational and advisory in nature. They are produced by statistical language and vision models that may be inaccurate, incomplete, or misleading; they do not represent professional advice and are not a substitute for the judgment of a qualified agronomist, horticulturist, veterinarian, physician, attorney, accountant, or other professional.

You are solely responsible for evaluating the suitability and correctness of any AI-generated output before acting on it. The Service does not provide medical, legal, regulatory-compliance, agricultural-certification, financial, or investment advice. We do not guarantee particular outcomes, plant yields, plant health, growth rates, or compliance with any standard, certification, or regulation.

Where decisions based on AI-generated output have material consequences (financial, legal, health-and-safety, regulatory, or operational), you should verify the output with independent expertise. We disclaim all liability for actions taken in reliance on AI-generated output to the maximum extent permitted by law.

12. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. CANACIA, ITS AFFILIATES, AND ITS LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND ANY WARRANTIES ARISING FROM A COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL OPERATE WITHOUT INTERRUPTION OR ERROR, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICE WILL BE FREE FROM HARMFUL COMPONENTS, OR THAT ANY DATA TRANSMITTED OR STORED THROUGH THE SERVICE WILL NOT BE LOST OR ALTERED. AI-GENERATED OUTPUTS ARE PROVIDED WITHOUT WARRANTY OF ACCURACY OR FITNESS FOR ANY PARTICULAR USE.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the foregoing exclusions apply to the maximum extent permitted by law, and any non-excludable warranty is limited to the minimum scope and duration required.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CANACIA, ITS AFFILIATES, ITS OPERATORS, ITS PERSONNEL, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, GROWING-MEDIUM OR PLANT MATERIAL, ANTICIPATED YIELD, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE — INCLUDING ANY USE OR RELIANCE ON AI-GENERATED OUTPUT — WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO CANACIA FOR USE OF THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD 100).

Nothing in these Terms excludes or limits our liability for fraud, fraudulent misrepresentation, willful misconduct, gross negligence, death or personal injury caused by our negligence, or any other liability that cannot be excluded or limited under applicable law. If you are a consumer in the European Union, the United Kingdom, or another jurisdiction with mandatory consumer-protection law, the limitations in this Section apply only to the extent permitted by that law, and the mandatory protections of your jurisdiction continue to apply.

14. Indemnification

You agree to defend, indemnify, and hold harmless Canacia, its affiliates, its operators, and its personnel from and against any and all claims, demands, suits, proceedings, damages, liabilities, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Service; (b) your breach of these Terms; (c) your violation of applicable law in connection with your use of the Service; (d) your User Content; (e) your infringement or misappropriation of any third-party intellectual-property, privacy, publicity, or other right; or (f) any cultivation, harvesting, distribution, or commercial activity you carry out, regardless of whether the activity is lawful in your jurisdiction.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with our defense.

15. Termination

You may terminate the Agreement at any time by deleting your account in the App or by uninstalling the App. Termination does not entitle you to a refund of any amounts paid (the Service is currently provided free of charge).

We may suspend or terminate your access to all or part of the Service at any time, with or without cause, with or without notice, including for breach of these Terms, suspected abuse of the Service or of AI-assisted features, breach of applicable law, or where we are required to do so by a competent authority.

Upon termination, the licenses granted to you under these Terms cease immediately. Provisions of these Terms that by their nature should survive termination — including Sections 3 (Lawful use and your responsibility), 7 (User content and license), 10 (Intellectual property), 11 (AI-assisted guidance — informational only), 12 (Disclaimer of warranties), 13 (Limitation of liability), 14 (Indemnification), 16 (Governing law), 17 (Dispute resolution), 19 (Apple App Store and Google Play), and 22 (Severability) — shall survive.

16. Governing law

These Terms, and any non-contractual obligation arising out of or in connection with them, are governed by and construed in accordance with the substantive laws of the Federal Republic of Germany, without regard to its conflict-of-laws rules (notwithstanding the renvoi provisions of Article 3 of the Introductory Act to the German Civil Code (EGBGB) and Regulation (EC) No 593/2008 (Rome I)).

Application of the United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

If you are a consumer habitually resident in the European Union, the European Economic Area, the United Kingdom, or Switzerland, the choice-of-law clause above does not deprive you of the protection afforded to you by provisions of the law of your country of residence that cannot be derogated from by agreement (Article 6(2) of Regulation (EC) No 593/2008 — Rome I, or the analogous provisions applicable to you).

17. Dispute resolution and jurisdiction

Informal resolution: Before initiating formal proceedings, you agree to send a written notice describing the dispute to support@canacia.com and to engage in good-faith negotiation for at least thirty (30) days. We will respond using the contact details associated with your account.

Subject to mandatory consumer-protection rules and the next paragraph, the competent courts at Operator's place of residence — currently the courts of Berlin, Federal Republic of Germany (Amtsgericht / Landgericht Berlin, as determined by the value and subject matter of the claim under the German Code of Civil Procedure (ZPO) and the German Courts Constitution Act (GVG)) — shall have non-exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms or their subject matter.

If you are a consumer habitually resident in the European Union or another jurisdiction with mandatory consumer-jurisdiction rules, you may also bring proceedings in the courts of your country of residence; we may bring proceedings against you only in the courts of your country of residence.

The European Commission's former Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 under Regulation (EU) 2024/3228. Current information about consumer redress bodies in the EU is available at https://consumer-redress.ec.europa.eu/dispute-resolution-bodies. This does not affect mandatory consumer rights or access to competent courts.

Class actions and jury trials: where permitted by applicable law, you and Canacia each waive any right to participate in a class, collective, or representative action, and any right to a jury trial; this waiver does not apply to the extent it is unenforceable in your jurisdiction.

18. Export controls and sanctions

You represent and warrant that you are not located in, and are not a national or resident of, any country subject to comprehensive economic sanctions imposed by the United Nations, the European Union, the United Kingdom, the United States, or the Republic of Türkiye, and that you are not on any restricted-party list maintained by any of those authorities. You agree not to use or export the Service in violation of any applicable export-control or sanctions laws.

19. Apple App Store and Google Play

If you obtain the App from the Apple App Store: (a) the Agreement is concluded between you and Canacia only, not with Apple Inc. ("Apple"); (b) Apple has no obligation whatsoever to provide maintenance or support services with respect to the App; (c) in the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) you paid for the App, and to the maximum extent permitted by law Apple has no other warranty obligation in respect of the App; (d) Apple is not responsible for addressing any claims by you or any third party relating to the App, including product-liability claims, claims that the App fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer-protection or similar legislation; (e) Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party intellectual-property infringement claim relating to the App; (f) you represent that you are not located in a country subject to a U.S.-government embargo or designated by the U.S. government as a "terrorist supporting" country, and that you are not listed on any U.S.-government list of prohibited or restricted parties; (g) the Apple Standard End User License Agreement (Apple Standard EULA) applies to the App to the extent it is not superseded by these Terms, and in case of conflict these Terms prevail to the extent permitted; (h) Apple and Apple's subsidiaries are third-party beneficiaries of the Agreement, and upon your acceptance of these Terms Apple has the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.

If you obtain the App from Google Play: the Google Play Terms of Service (https://play.google.com/about/play-terms/) apply alongside these Terms. To the extent of any inconsistency between these Terms and the Google Play Terms of Service in respect of the relationship between you and Google LLC ("Google"), the Google Play Terms of Service prevail in respect of that relationship.

If you obtain the App from any other distribution channel, the additional terms of that channel apply alongside these Terms.

20. Changes to these Terms

We may update these Terms as the Service evolves. Where the changes are material, we will provide reasonable advance notice through the App, the Website, or by email to the address associated with your account.

Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service before the effective date.

21. Force majeure

Canacia shall not be liable for any failure or delay in performance of its obligations under these Terms arising from causes beyond its reasonable control, including acts of God, natural disasters, fire, flood, earthquake, epidemic, pandemic, war, hostilities, terrorism, civil disturbance, governmental action or restriction, court order, internet or telecommunications failure, third-party service-provider outage, sub-processor failure, or labor dispute. Canacia will use reasonable efforts to notify affected users and to resume performance as soon as practicable.

22. Severability, assignment, no waiver, entire agreement

Severability: if any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or, if it cannot be so modified, severed from these Terms, and the remaining provisions will continue in full force and effect.

Assignment: you may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law, without your consent. Any prohibited assignment is void.

No waiver: failure or delay by us to enforce any right under these Terms does not constitute a waiver of that right. Any waiver must be in writing and signed by an authorized representative of Canacia.

Entire agreement: these Terms, together with the Privacy Policy and any other terms expressly incorporated by reference, constitute the entire agreement between you and Canacia regarding the Service and supersede any prior or contemporaneous agreements, communications, and proposals (whether oral or written) regarding the Service.

Headings: section headings are for convenience only and do not affect interpretation.

23. Contact

Questions regarding these Terms can be sent to support@canacia.com. Privacy-related inquiries should be addressed to privacy@canacia.com. Security-related inquiries should be addressed to security@canacia.com.

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